Government Service & UX design
See some of the projects for Government UX and Service Design.
NSW Government Industrial Relations information portal
2021
Working apart of Ogilvy group, I help visualise a new core section of the TAB betting platform. Creating functionality and strategy to inform owners of horses with data, history and betting opportunities while gamifying sticky opportunities for users to choose TAB over rival betting platforms.
Digital Health Agency - Terminology service
A new Australian Government website for a comprehensive set of standardised, linked medical terms that can be used in clinical software applications. The website was a complex task of breaking apart an old complex maze of terminology types and descriptions into a new IA that and template system that was intuitive to while also utilising the existing digitalhealth.gov.au design system.
Overall 30 page templates were created covering all content types including indiviudal outlier items. Robust testing of various usertypes across the IA, prototype and final dev environment was facilitated to ensure that the platform was ready for launch.
2021
Food Standards Australia New Zealand website
2022
Delivering exceptional new IA, UX, and UI for the FSANZ website. With user types including scientists, MPs, hospitality workers, journalists and more, a very clean + simple UX outcome was created for the Australian and New Zealand Food Standards website. This is to ensure that messaging remain easily findable, and that updates can be easy produced for all users.
Testing was broken into two rounds. The first being a IA test completed via Optimal Workshop. The second being a a task test, completed by Maze. A modular design system was created covering all aspects of varying functionality and messaging types to ensure simplicity was maintain, and that visual artefacts were consistent for both publishing site admins and users alike.